Question 1

How much do mortgage leads cost?

Accepted Answer

Exclusive real-time mortgage leads cost $18–$85 and shared leads cost $8–$40, depending on loan purpose and the borrower's self-reported credit tier. Aged mortgage leads start at $0.75 each. There are no contracts or setup fees — you prepay a wallet and pay only for leads delivered.

Question 2

What is an exclusive mortgage lead?

Accepted Answer

An exclusive mortgage lead is sold to exactly one loan officer or lender. No other buyer receives that borrower's information from us, so you are the only one calling.

Question 3

What is a shared mortgage lead?

Accepted Answer

A shared mortgage lead is sold to a maximum of three buyers. It costs roughly half the price of an exclusive lead and works well for fast-response teams.

Question 4

What is a DSCR lead?

Accepted Answer

A DSCR lead is a real estate investor looking for a Debt Service Coverage Ratio loan — a purchase or refinance qualified on the property's rental income instead of personal income. Each DSCR lead includes expected monthly rent, number of properties owned and whether the borrower uses an LLC.

Question 5

Are your leads TCPA compliant?

Accepted Answer

Every lead is captured with express written consent language, a consent timestamp and IP address, plus a TrustedForm certificate and/or Jornaya LeadiD. You remain responsible for TCPA, RESPA and state licensing compliance in your own outreach.

Question 6

How fast are leads delivered?

Accepted Answer

Real-time leads are delivered by email, SMS, webhook or CRM within seconds of the borrower submitting — our average delivery time is about 8 seconds.

Question 7

Can I only receive leads in states where I'm licensed?

Accepted Answer

Yes. You select your licensed states during onboarding and our routing engine only sends you leads from those states.

Question 8

What is your return policy?

Accepted Answer

You can request a return within 72 hours for bad phone numbers, wrong information, duplicates, consumers outside your licensed states, or consumers who say they never requested information. Approved returns are credited back to your wallet.

Question 9

Is Mortgage Leads Co a lender?

Accepted Answer

No. Mortgage Leads Co is a lead marketplace only. We are not a lender, broker or loan originator, and we do not quote rates, approve loans or close mortgages.

Question 10

Are there contracts or minimums?

Accepted Answer

No contracts. Fund your wallet with as little as $250, set daily or monthly caps, and pause anytime. Aged leads have a 25-lead minimum per order.

Frequently asked questions